FAQs
Does Build with Ferguson offer free shipping?
Build with Ferguson offers free ground shipping on all orders over $49. Free freight shipping is also available on all orders priced over $1,499. For an additional cost, Build with Ferguson also offers expedited second-day and next-day shipping.
Can I still browse the Build with Ferguson catalog?
Build with Ferguson's catalog is now fully digital and available online. In addition to products, the catalog also features tips and guides to help you with your next home project. The seasonal catalog can be found on the catalog page of their website.
What is Build with Ferguson Pro?
A Build with Ferguson Pro account lets you receive benefits when shopping at Build with Ferguson websites. As a member, you'll see exclusive members-only prices, and you'll also get faster shipping options for free, helping you save on repeat orders. You can sign up for a pro account via the Build with Ferguson website.
What is Build with Ferguson's return policy?
Consumers may return items to Build with Ferguson within 90 days of receipt. Returns outside of the 90-day return window will not be accepted. Refunds will be applied to your account minus return shipping. To qualify for a return, the item must be in resalable condition, free from scratches or dents, and must not be missing pieces. You can learn more about their refund policy via the Build with Ferguson website.
How do I contact Build with Ferguson?
You can call the brand on (800) 375-3403 to speak with a member of the team, or use their live chat feature on their website. Look for the icon in the right-hand corner to start a chat. The team is on hand on the phone or the live chat between 5am - 6pm (PST) Monday to Friday or 6am - 4pm (PST) on Saturdays and Sunday.
Hints and tips
Look for seasonal sales: Build.com runs seasonal sales around key retailing periods such as Christmas, Black Friday, President's Day, Memorial Day & 4th of July. These sales can help you save up to 75% off the usual prices, which can add up when you're buying home improvement goods.
Sign up for exclusive e-mail deals: Build with Ferguson will e-mail you their latest deals and clearance sales as they happen. You can sign up directly on the homepage. Scroll to the very bottom to see the section titled: "Sign up to get the best deals" and provide your chosen email address to join. If you're a new subscriber, you'll also get a coupon for 5% off your next order (up to $200).
Look out for rebates: Build with Ferguson offers a variety of rebates to help make DIY home projects more affordable. Rebates can knock from $100 to $1,000 off your purchase. Build with Ferguson rebates are based on the manufacturer and can include GE, Frigidaire, Haier, LG, KitchenAid, and more. You can see all current rebates via the Build with Ferguson rebate center.
Sign up for the Build.com newsletter: If you want to be kept up to date with the latest Build.com products, sales & news, you can sign up with your chosen email address through their website. We've previously seen new sign ups offered a one-time code for 5% (up to $200 off) their next order.
How to use Build with Ferguson coupon codes
1. Choose one of our Build with Ferguson coupon codes you'd like to use and click "Get Code" to reveal it.
2. Copy the code for later and head to Build.com to start shopping.
3. Add the items you want to buy to your shopping cart as you go.
4. Click on your shopping cart to head to the checkout and review your order.
5. Below your Grand Total, you'll find a field labeled "Do you have a Coupon Code?"
6. Manually enter your Build with Ferguson coupon codes in the field and click "Apply" to activate your savings.
7. Once your discount has been applied, you can proceed through the rest of the checkout process as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
